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Emergency Assistance FAQ

  1. Q. What is the first step to getting assistance from FEEA?
  2. Q. I have been employed with my agency for 1 year. Do I qualify?
  3. Q. What are some examples of the types of hardships FEEA can assist with?
  4. Q. What is the difference between a loan and a grant?
  5. Q. Will I receive a loan or a grant?
  6. Q. If I am offered a loan, how do I go about paying it back?
  7. Q. I received a loan and need to find out how much money I owe. Who do I contact?
  8. Q. What documentation must I send in to receive a loan?
  9. Q. I am still employed, however I am currently on leave without pay. Am I eligible for a loan?
  10. Q. How much is available to me for a loan?
  11. Q. Will I receive a check for the loan if I am approved?
  12. Q. I was in an accident, and medical bills will keep me from being able to pay my rent. Can FEEA help?
  13. Q. My health insurance will not cover repairs to my medical equipment. Can FEEA help?
  14. Q. I did not receive my last paycheck due to an administrative error, and can not pay my bills. Can FEEA help?
  15. Q. I am a member of a federal union. Are there any special funds available to assist me?
  16. Q. Where does FEEA’s emergency assistance funding come from?

Q. What is the first step to getting assistance from FEEA?

A. Please download the emergency assistance application here.  Complete the entire form, and once you have obtained all required documentation listed on FEEA’s website, mail or fax it in as soon as possible.   (Return to top)

Q. I have been employed with my agency for 1 year. Do I qualify?

A. Qualified employees meet the following requirements:
1. Employment with the federal government for 1 year or longer.
2. In a permanent full-time or part-time position, as indicated on the employee’s SF 50, Personnel Action Form, #24. Tenure, and #32 Work Schedule.

Please be advised that seasonal federal employees are not eligible for FEEA loan assistance, as they are subject to furloughs and therefore at-risk for loan repayment.   (Return to top)

Q. What are some examples of the types of hardships FEEA can assist with?
A. FEEA provides no-interest loans for federal employees who have had an unforeseen emergency such as personal hardship, death in the family or loss of property. If this emergency has caused the employee a financial loss to the extent that he or she is unable to pay basic living needs, he or she is eligible to apply.

Some other examples include, but are not limited to: family breakup, critical illness in the employee’s immediate family, spouse’s unemployment, etc.  FEEA does not provide loans to help pay off credit cards, school loans or similar personal debts.   (Return to top)

Q. What is the difference between a loan and a grant?

A. A FEEA no-interest loan must be paid back through a payroll deduction. A FEEA grant is provided to a federal employee who has experienced a natural disaster, i.e., hurricane, tornado, flooding, and fires, and does not require repayment.   (Return to top)

Q. Will I receive a loan or a grant?

A. For the most part, FEEA assistance will be in the form of no interest loans as opposed to grants. Grants are given in the most extreme circumstances, such as for natural disasters, and are intended to provide temporary assistance while insurance claims and other assistance requests are being processed.   (Return to top)

Q. If I am offered a loan, how do I go about paying it back?

A. Employees pay FEEA back through payroll allotment, a little at a time, with no interest added, generally over the course of one year. Loan repayments are deposited into the FEEA emergency assistance account and are used to help additional federal families. A loan repayment chart is available here.   (Return to top)

Q. I received a loan and need to find out how much money I owe. Who do I contact?

A. Please contact Rosanne Martillaro at 1-800-323-4140, or This e-mail address is being protected from spambots. You need JavaScript enabled to view it     (Return to top)

Q. What documentation must I send in to receive a loan?

A. 1. A Letter explaining the emergency situation
     2.
Your most recent SF-50 (Standard Form 50- Notification of Personnel Action) or equivalent
     3.
Your most recent leave and earnings statement (and spouse's paystub, if applicable)
     4. Documentation of the unforeseen situation (for example, medical bills not covered by insurance that you have paid, doctor's note if medical, LWOP verification, police or insurance report if stolen or damaged property, receipts for funeral/travel expenses, etc)
     5.
Documentation of the bill(s) you are requesting assistance for, such as notice of delinquent rent/mortgage payments or utility bills (only basic living needs will be considered.)
* PLEASE NOTE:
This application along with any material sent will become the property of FEEA. DO NOT send original bills, etc.   (Return to top)

Q. I am still employed, however I am currently on leave without pay. Am I eligible for a loan?

A. If you are an employee receiving LWOP due to severe illness or family-member illness, you must be back at work to receive assistance from FEEA.   (Return to top)

Q. How much is available to me for a loan?

A. FEEA’s loan limit is currently $1000, however the loan limit of $1000 is not is not automatically given with every loan application. Requested loan amount is subject to review and approval by FEEA staff.   (Return to top)

Q. Will I receive a check for the loan if I am approved?
A. Yes: The FEEA loan check will be mailed to the federal employee and it becomes the responsibility of the federal employee to get the FEEA loan check to his/her creditor(s).  Please note, checks are made out to creditors not directly to the employee.   (Return to top)

Q. I was in an accident, and medical bills will keep me from being able to pay my rent. Can FEEA help?

A. As a general rule, most medical emergencies are beyond the capacity of FEEA. However, FEEA can intervene in everyday crises that arise from health situations, such as assisting with rental payments to avoid eviction.   (Return to top)

Q. My health insurance will not cover repairs to my medical equipment. Can FEEA help?

A. Assistance may be given for necessities that might not be included in health insurance such as hearing aids or medical equipment needed to continue work.   (Return to top)

Q. I did not receive my last paycheck due to an administrative error, and can not pay my bills. Can FEEA help?

A. In cases where the pay shortage was caused by governmental error (an administrative or disbursing mistake, computer problem, check lost in the mail, etc.), FEEA may provide assistance up to the amount of the pay shortage for one pay period (not to exceed $1000) under the condition that the loan is repaid in full once the error has been corrected.   (Return to top)

Q. I am a member of a federal union. Are there any special funds available to assist me?

A. Some organizations have special funds set up to provide additional assistance; they are: AFGE, NTEU, NFFE, FMA, FEW, SEA, and NARFE. For more information about these special funds, please click here!   (Return to top)

Q. Where does FEEA’s emergency assistance funding come from?
A. FEEA receives no government funds. All FEEA programs are funded by employee contributions to FEEA, including through the Combined Federal Campaign. FEEA also receives funds from corporate sponsors, such as GEICO. GEICO is the sole corporate sponsor of the FEEA emergency assistance program this year. Because funds are limited, assistance on any individual case may also be limited.   (Return to top)
 
 

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